PRIVACY POLICY

At CocoMed Skin & Wellness Center, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when accessing and using our website at https://cocomedclinic.com.

1. Information We Collect

When you visit our website or contact CocoMed, we may collect the following information:

  • Full name
  • Phone number
  • Email address
  • Appointment requests and consultation inquiries
  • IP address, browser type, and device information
  • Any other information voluntarily provided through contact forms or service inquiries

2. How We Use Your Information

We collect and use your personal information for the following purposes:

  • Responding to inquiries and providing customer support
  • Confirming appointments and delivering our services
  • Sending information about promotions, new services, and customer care updates (with your consent)
  • Improving website functionality and user experience
  • Ensuring website security and preventing unauthorized access or fraudulent activities

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember user preferences
  • Improve website performance and browsing experience
  • Analyze website traffic and user behavior

You may choose to disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.

4. Information Sharing and Disclosure

CocoMed does not sell, trade, or disclose your personal information to third parties, except in the following circumstances:

  • When you provide consent
  • When required by law or authorized government authorities
  • When necessary to operate our website or provide services, subject to appropriate confidentiality obligations

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of data transmission over the Internet can be guaranteed to be completely secure.

6. Third-Party Websites

Our website may contain links to third-party websites or services. CocoMed is not responsible for the content, privacy practices, or security of those websites. We encourage users to review the privacy policies of any third-party websites they visit.

7. Your Rights

You have the right to:

  • Access, update, or correct your personal information
  • Request the deletion of your personal information, subject to applicable legal requirements
  • Opt out of receiving marketing communications from CocoMed at any time

To exercise these rights, please contact us using the information provided below.

8. Changes to This Privacy Policy

CocoMed reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page and will become effective immediately upon publication.

9. Contact Information

COCOMED SKIN & WELLNESS CENTER

Website: https://cocomedclinic.com

Email: cocomedgroup@gmail.com

Hotline: 078 992 5409

Address: 170 street 51, Van Minh residence, Binh Trung, Ho Chi Minh City